Keeping your bike in proper working condition is critical to the safety and enjoyment of your riding. All of our stores offer professional bike servicing for all makes and models, in fully equipped workshops with specially trained mechanics whatever your needs. To make a booking please get it touch with your local store. Please note we may not be able to service some E-Bikes if they do not meet Australian Standards.

Service Type	Basic Service $99 + parts	General Service $179 + parts	Premium Service $399 + parts
Gear tune & hanger check	✔︎	✔︎	✔︎
Brake caliper/rotor adjustment	✔︎	✔︎	✔︎
Inspect and adjust major bearing systems	✔︎	✔︎	✔︎
All nuts and bolts checked	✔︎	✔︎	✔︎
Lubricate drivetrain components	✔︎	✔︎	✔︎
General inspection	✔︎	✔︎	✔︎
Inspect freehub		✔︎	✔︎
Strip and clean drivetrain		✔︎	✔︎
Bike clean (basic)		✔︎	✔︎
Service brake and gear cables		✔︎	✔︎
Update firmware (if applicable)		✔︎	✔︎
Wheel true (minor)		✔︎	✔︎
Wheel True (precision)			✔︎
Complete strip down of bike to bare frame			✔︎
Components detail cleaned and re-lubed			✔︎
Inner and outer cables replaced			✔︎
Hydraulic brake bleed			✔︎
Service front and rear hubs			✔︎

Please note that prices are for labour only and don’t include the cost of parts. Additional labour may occur for fitting of parts, additional work or be requested for dirty bikes.

Common Extras

Wheels & Rims
Fit tube	$10
Fit tyre	$10
Wheel true (each)	$35
Spoke installation	$40 (spoke additional)
Tubeless setup (each)	$40 (tape & valves additional)

Brakes & Cables
Brake adjustment/rotor tune	$20
Install brake cable	$20
Disc brake bleed (per end)	$35

Gears & Cables
Gear tune	$35
Install derailleur cable (from)	$20
Firmware updates	$25

Headset / Stem / Bars
Adjust headset	$10
Install headset	$30
Cut steerer tube	$45
Install bar tape	$25
Install grips	$10

Chain & Crank
Install chain	$15
Install cassette	$15
Fit crank and chain rings	$30

Holiday Time
Box your bike	(from) $70
Boxed bike built	(from) $80

Other
Additional work (per hour)	$95
Bike wash (basic)	$25
Bike wash inc drivetrain	$65

 

Bicycle Superstore Workshop Repairs & Servicing

All our locations feature fully equipped in-store workshops providing expert bike servicing and repairs. Our specially trained bike mechanics will ensure your bike is in top condition for your next ride. We service all makes and models and are committed to delivering the best customer experience possible. We offer 3 levels of services, if your bike needs something specific, we also offer individual repairs or work done. We recommend a full service every 3 to 6 months depending on use of the bike and riding conditions. Please call us to book your service.

Price of parts, if required, are not included in service prices.

E-Bike Servicing

We offer electric bike servicing at all our stores. Our workshops are fully equipped to service all types of E-Bikes with power lift stands and diagnostic equipment to pick up and fix any electrical problems. We also offer software updates and battery health reports. Our bike mechanics are experts in servicing E-Bikes and will service your bike according to manufacturer requirements.

Please note we are only able to service bikes that comply with Australian Standards.

Basic Service

Our basic service is perfect if your bike needs a regular tune up or check before a race or event. We’ll ensure your bikes gears are tuned and shifting smoothly, check and adjust your brakes along with inspecting and adjusting major bearing systems. We’ll also check nuts and bolts and do a general inspection of your bike including your tyres, drivetrain, cables, brakes, derailleurs, saddle, hubs and bar tape or grips along with lubricating your bikes drivetrain.

General Service

Our most popular service. The general service includes everything we do in a basic service plus a basic bike clean and full strip and clean of your drivetrain including the chain, chain rings and cassette ensuring you get the maximum life out of these components and enjoy quiet, smooth operation. We also perform a minor wheel true if needed, inspect your bikes freehub, service brake and gear cables or perform a firmware update for bikes with electronic shifting.

Premium Service

In our premium service we’ll strip down your bike to a bare frame and rebuild it, torquing all bolts to manufacturer specs and detail cleaning and lubricating all components so it’s as good as new. Cables are replaced, hydraulic brakes are bled and brakes adjusted, your bikes derailleur hanger is checked for alignment and gears are tuned. We also do a precision wheel true, service hubs, inspect your freehub and perform a general inspection of all parts.

Urgent Repairs

Is your bike your only means of transport? Maybe you have an urgent repair before a race or event? Whatever the emergency please call us directly for any urgent bike repairs, we’ll always do our best to get you back on track as soon as possible.

Every New Bike Comes With 2 Free Services*

Looking at a new bike? All the bikes we sell come with two free services within the first 12 months following the purchase of your bike. The first service is approximately 2 - 3 months after purchase and the second approximately 9 - 10 months after purchase.

The first free 10 week service is the most important. New bikes are a bit like new cars and will often require small adjustments in the first 10 weeks. The gears on your bike rely on correct cable tension to operate properly.

Free service includes - where required. Adjust gears, brakes, front cones, rear cones, bottom bracket, head set. Tighten cranks, pedals, stem bolts, gear levers, brake levers, brake callipers, seat post bolt, jockey wheels, derailleur & hanger. Minor wheel truing.

Price of parts, if required, not included in free service.