Dyson Hard Tail Evo RTC 17Ah Electric Bike

About Dyson Hard Tail Evo RTC Electric Bike
Dyson's Hard Tail Evo RTC (Rail Trail, Commuter) is their top of the line bike and one of their most popular electric bike models. The perfect ride for commuting, enjoying a weekend ride or longer journeys, the extra power and large battery means there's no limits! With luxury features and premium upgrades to make every ride feel luxurious and well, perfect. With an extra large 17.5Ah battery, hydraulic disc brakes, mudguards, integrated lights and quality rear rack straight out of the box.

Features
Extruded aluminium mudguards that are so strong and will last forever...no plastic that will quickly become brittle under the Australian sun!

Integrated lighting with various modes of flash or constant - and when you brake the rear light will flash quickly - notifying those behind you of your speed reduction.

Awesome quality rear rack designed for panniers so there's no extra rattle.

Comfort riding with its upright seating position and higher and wider handlebars.

The high specification motor is quieter, stronger and is fitted with a Shimano cassette providing a crisper gear shift and reliability.

You can charge portable devices on the go (such as your mobile or camera) using the USB charge port located in the LCD display.

No-one knows you're riding an electric bike! Dyson's unique design integrates the battery in the frame for a smoother, cleaner look.

27.5-inch Weimann alloy rims fitted with oversize Kenda tyres make the any ride comfortable - from paved roads to dirt tracks.

Ride further - Packed with 50 high quality Panasonic 18650 cells you have 17.5Ah capacity - giving you well over 100km of range.

You CAN exercise if you wish - With Dyson's custom software the bike has the ability to provide a wider range of assistance from the mild mannered performance of just 70 Watts in assist level 1 steadily building through to the hill flattening ability in level 6 all at the push of a button. All modes provide assistance up to the legal limit of 27 kph. The other benefit of the ultra low power mode is extended running time, with a minimum of 7-hours assistance in level 1.

About Dyson
Dyson Bikes is an Australian e-bike brand founded by the husband and wife team of David Metzke and Naomi Dyson in 2014. Designed for Australian conditions with no shortcuts on quality and a range of styles to suit just about anyone. They create e-bikes that are built to last but also at affordable prices.

Shipping & Delivery

Please note we are unable to ship selected bike brands, we are currently only able to ship Jamis, Eastern, Cruzee, Globber & Torker bikes. We do however offer Click and Collect from your local Bicycle Superstore.

Shipping
Shipped orders will be dispatched within five business days for direct to door orders excluding orders with stock located at Warehouse 2 which will dispatch within seven business days. We charge a flat shipping rate of $9.95 AUD Australia wide ($14.95 AUD to Western Australia) for all orders (excluding bikes and bulky good items), via Australia Post and TNT. Please note that ‘bulky good’ items will incur an additional shipping fee, this includes indoor trainers, bike trailers, car racks, roof racks, child seats and some scooters. Please see the specific product page for more details.

All orders will be provided with a tracking number once your order is dispatched. Please note a signature is required upon delivery so please ensure you provide an address where someone is there to sign. If you would like to authorise for your order to be left at your door or in your mailbox, please specify details in the delivery instructions. Please note, if you elect for your parcel to be left at your premises, we cannot be responsible if the parcel goes missing. If you're not at home, Australia Post will leave a card or if you have a MyPost account via the AusPost app, email, or SMS.

We currently do not offer international shipping.

Deliveries within Australian major cities can arrive within 5 business days from the date of dispatch. Some interstate and rural areas can take up to 10 business days.

For delivery time estimate please refer to the Australia Post Delivery Calculator and reference the Parcel Post Service. Our distribution centre postcode is 3179. Please allow an additional 2 business days for your order to be dispatched.

Please note, during sale periods and peak periods, dispatch of orders and delivery time may be delayed. We aim to process all orders in a timely manner, but we ask for your patience in order processing. If there is a longer than expected wait for your delivery please contact admin@bicyclesuperstore.com.au.

Whilst we make every effort to keep sufficient stock of items listed on our site, occasionally some products may not be available at time of processing. If we are out of stock on an item you have ordered, we will notify you via phone or e-mail.

Free Click & Collect from Store
You can order products on our website and collect them from any Bicycle Superstore Location. Place your order online and select Click and Collect as your shipping method at the chosen pickup location. Depending on our stock on hand at each location and your product selection, you'll be given your estimated pickup time frame.

Smaller items that are in-stock will be ready for collection within 4 business hours from the time of placing your order. Products that need to be transferred from another location or bikes that need to be built may take up to 5 business days to be ready for collection.

We’ll send you an sms when your order’s ready to collect.

To collect your order you must bring your order confirmation email, valid photo ID (driver’s license or passport) and your credit card used for the transaction to the store.

You can check our current stock at each store location by clicking the find in store button on the specific product page.

Please note Giant, Liv & Momentum products are not available for Click and Collect from our Geelong store.

Terms & Conditions

Please note, during sale and peak periods, dispatch of orders and delivery time may be delayed. We aim to process all orders in a timely manner, but we ask for your patience in order processing in peak times. If there is a longer than expected wait for your delivery, please contact webstore@bicyclesuperstore.com.au and one of our customer service team members will assist with your shipping enquiry.

Whilst we make every effort to keep sufficient stock of items listed on our site, occasionally some products may not be available at time of processing.

If you're on a product which is currently sold out you'll see a “notify me when available” button where add to cart would usually be. Select the size and/or colour you're after and hit the notify me when available button, enter your email address and we'll let you know as soon as the item is back in stock.

Returns

In-store Purchases and Click & Collect Orders

For returns & exchanges of purchases made in-store or via Click & Collect please return them to your point of purchase or collection.

Online Purchases

Returns or exchanges will only be accepted for purchases made through www.bicyclesuperstore.com.au. For returns & exchanges of purchases made in-store or via Click & Collect please return them to your point of purchase or collection.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your items must be in their original packaging and condition, unworn, unused and free of any marks or damage and with all original tags attached unless the item is faulty.

We do not accept returns on sale or discounted items unless the item is faulty.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

To request a return or exchange please email webstore@bicyclesuperstore.com.au and include the following information:

·     Your original sales order number.

·     Which items you wish to return or exchange

·     Explain your reason for return & if you require an exchange or a refund.

PLEASE NOTE: Allow 1-2 BUSINESS DAYS to receive request reply.

Returns that have not been authorised will NOT be accepted.

Return shipping must be prepaid and a traceable method to ensure safe and documented delivery. Bicycle Superstore will not be responsible for missing incoming deliveries.

Faulty Items

For all faulty items purchased via www.bicyclesuperstore.com.au please email us at webstore@bicyclesuperstore.com.au to organise warranty on your item.