Giant Trance Advanced Pro 29 2 2023

About Giant Trance Advanced Pro 29 2 2023
Shred hard and shred fast with this lively 29er. It’s built on a full composite frame with adjustable geometry, giving you smooth control to blitz technical trails at speed.

This versatile trail bike features a full composite frame with a Maestro suspension system that has 5mm more travel than the previous generation. The Advanced Forged Composite rocker arm has a flip chip that allows you to adjust frame geometry. Choose steeper or slacker head tube/seat tube angles and either a 35mm or 45mm bottom bracket drop to adjust the handling for your riding style and terrain. The frame also includes a cleanly integrated storage space in the down tube for tools, snacks or other riding essentials.

Features and Technologies
Adjustable Frame Geometry: Flip chip feature lets you change the head tube and seat tube angles, as well as the bottom bracket height, to fine-tune handling for varying trail conditions and individual riding style.

29er Confidence and Control: Larger 29-inch diameter wheels optimised to roll over rough terrain with balance and stability, giving you the momentum to tackle technical climbs and the confidence to fly on fast, rugged singletrack descents.

Progressive Trail Design: Lightweight composite frameset features a longer reach and steeper seat tube angle for aggressive trail riding and improved climbing capabilities. Maestro rear suspension features 120mm of rear wheel travel paired with a 130mm fork up front. The frame also includes a cleanly integrated storage space in the down tube for tools, snacks or other essentials.

Frame Geometry (units in mm unless otherwise indicated)

Low/High geometry relates to mountain bikes with the new two-position adjustable Advanced Forged Composite 'flip-chip' allowing riders to adjust frame geometry for their riding style and terrain. Bikes with this feature will come stock in the low position.

About Giant
Founded in 1972 by craftsmen and engineers with one goal: to create a better cycling experience for people around the world by following their three guiding principles: craftsmanship, innovation and inspiration. Giant are a market leader in the bicycle industry, using their innovative manufacturing capabilities to produce quality, lightweight products at an affordable price. They are recognised as the world’s largest bicycle manufacturer.

Shipping & Delivery

Please note we are unable to ship selected bike brands, we are currently only able to ship Jamis, Eastern, Cruzee, Globber & Torker bikes. We do however offer Click and Collect from your local Bicycle Superstore.

Christmas Delivery Cut Off Dates
STANDARD SHIPPING - Before 16 December (all states except WA & NT). For WA & NT, order with Standard Delivery before 12 December.

EXPRESS - Before 18 December (all states except WA & NT). For WA & NT, order with Express Delivery before 17 December.

CLICK & COLLECT - Bike Orders before 22 December. In-stock Click & Collect orders will continue to be ready for our 4 Hour Express Pick Up.

Shipping
Shipped orders will be dispatched within five business days for direct to door orders excluding orders with stock located at Warehouse 2 which will dispatch within seven business days. We charge a flat shipping rate of $9.95 AUD Australia wide ($14.95 AUD to Western Australia) for all orders (excluding bikes and bulky good items), via Australia Post and TNT. Please note that ‘bulky good’ items will incur an additional shipping fee, this includes indoor trainers, bike trailers, car racks, roof racks, child seats and some scooters. Please see the specific product page for more details.

All orders will be provided with a tracking number once your order is dispatched. Please note a signature is required upon delivery so please ensure you provide an address where someone is there to sign. If you would like to authorise for your order to be left at your door or in your mailbox, please specify details in the delivery instructions. Please note, if you elect for your parcel to be left at your premises, we cannot be responsible if the parcel goes missing. If you're not at home, Australia Post will leave a card or if you have a MyPost account via the AusPost app, email, or SMS.

We currently do not offer international shipping.

Deliveries within Australian major cities can arrive within 5 business days from the date of dispatch. Some interstate and rural areas can take up to 10 business days.

For delivery time estimate please refer to the Australia Post Delivery Calculator and reference the Parcel Post Service. Our distribution centre postcode is 3179. Please allow an additional 2 business days for your order to be dispatched.

Please note, during sale periods and peak periods, dispatch of orders and delivery time may be delayed. We aim to process all orders in a timely manner, but we ask for your patience in order processing. If there is a longer than expected wait for your delivery please contact admin@bicyclesuperstore.com.au.

Whilst we make every effort to keep sufficient stock of items listed on our site, occasionally some products may not be available at time of processing. If we are out of stock on an item you have ordered, we will notify you via phone or e-mail.

Free Click & Collect from Store
You can order products on our website and collect them from any Bicycle Superstore Location. Place your order online and select Click and Collect as your shipping method at the chosen pickup location. Depending on our stock on hand at each location and your product selection, you'll be given your estimated pickup time frame.

Smaller items that are in-stock will be ready for collection within 4 business hours from the time of placing your order. Products that need to be transferred from another location or bikes that need to be built may take up to 5 business days to be ready for collection.

We’ll send you an sms when your order’s ready to collect.

To collect your order you must bring your order confirmation email, valid photo ID (driver’s license or passport) and your credit card used for the transaction to the store.

You can check our current stock at each store location by clicking the find in store button on the specific product page.

Please note Giant, Liv & Momentum products are not available for Click and Collect from our Geelong store.

Terms & Conditions

Please note, during sale and peak periods, dispatch of orders and delivery time may be delayed. We aim to process all orders in a timely manner, but we ask for your patience in order processing in peak times. If there is a longer than expected wait for your delivery, please contact webstore@bicyclesuperstore.com.au and one of our customer service team members will assist with your shipping enquiry.

Whilst we make every effort to keep sufficient stock of items listed on our site, occasionally some products may not be available at time of processing.

If you're on a product which is currently sold out you'll see a “notify me when available” button where add to cart would usually be. Select the size and/or colour you're after and hit the notify me when available button, enter your email address and we'll let you know as soon as the item is back in stock.

Returns

In-store Purchases and Click & Collect Orders

For returns & exchanges of purchases made in-store or via Click & Collect please return them to your point of purchase or collection.

Online Purchases

Returns or exchanges will only be accepted for purchases made through www.bicyclesuperstore.com.au. For returns & exchanges of purchases made in-store or via Click & Collect please return them to your point of purchase or collection.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your items must be in their original packaging and condition, unworn, unused and free of any marks or damage and with all original tags attached unless the item is faulty.

We do not accept returns on sale or discounted items unless the item is faulty.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

To request a return or exchange please email webstore@bicyclesuperstore.com.au and include the following information:

·     Your original sales order number.

·     Which items you wish to return or exchange

·     Explain your reason for return & if you require an exchange or a refund.

PLEASE NOTE: Allow 1-2 BUSINESS DAYS to receive request reply.

Returns that have not been authorised will NOT be accepted.

Return shipping must be prepaid and a traceable method to ensure safe and documented delivery. Bicycle Superstore will not be responsible for missing incoming deliveries.

Faulty Items

For all faulty items purchased via www.bicyclesuperstore.com.au please email us at webstore@bicyclesuperstore.com.au to organise warranty on your item.