Knog Scout Bike Alarm & Finder
About Knog Scout Bike Alarm & Finder
Scout is both a super loud bike alarm and a highly accurate bike finder which allows the user to trace the location of their bike using their Apple device and Apple's 'Find my' app technology. ** Knog Scout is not compatible with Android devices.
Features
Overt or Discreet Protection: With 2 Scout colour options to pick from, the rider can decide how overt they wish to make their Scout; the functionality remains the same. For discreet protection, choose Black Stealth. For overt protection, choose Neon Yellow cover included.
Long Battery Life:
Enjoying up to 6 months of battery life between charges, a user will only have to charge their device twice a year.
Super Lightweight: 25 grams, that’s the equivalent weight of a single AA battery.
In-Situ USB-C Rechargeable: When charging Scout, there is no need to remove the unit from the bike; simply recharge via a USB-C cable.
Loud Piezo Alarm: The alarm is impossible to ignore at 85 Decibels, which is louder than a truck, but not quite as loud as a helicopter.
Secure Mounting: Scout attaches to your bike via the bottle cage mounts using tamper-proof security screws.
Intelligent LEDs: Multi-functional LED’s allow the user to clearly see if their Scout is alarmed, paired and the status of the battery.
Waterproof:
With a waterproof rating of IP67, the Scout can be left in the rain, ridden in the rain, or get wet when washing your bike without affecting the functionality.
About Knog
Launched in March 2003 by Hugo Davidson and Malcolm McKechnie, Knog is a unique and innovative global lighting & cycling accessories brand, based in Melbourne, Australia. They strive to produce their products as environmentally friendly as possible, which are currently sold in over 60 different countries and have won over 40 international design awards.
Shipping & Delivery
Please note we are unable to ship selected bike brands, we are currently only able to ship Jamis, Eastern, Cruzee, Globber & Torker bikes. We do however offer Click and Collect from your local Bicycle Superstore.
Shipping
Shipped orders will be dispatched within two business days for direct to door orders excluding orders with stock located at Warehouse 2 which will dispatch within five business days. We charge a flat shipping rate of $9.95 AUD Australia wide ($14.95 AUD to Western Australia) for all orders (excluding bikes and bulky good items), via Australia Post and TNT. Please note that ‘bulky good’ items will incur an additional shipping fee, this includes indoor trainers, bike trailers, car racks, roof racks, child seats and some scooters. Please see the specific product page for more details.
All orders will be provided with a tracking number once your order is dispatched. Please note a signature is required upon delivery so please ensure you provide an address where someone is there to sign. If you would like to authorise for your order to be left at your door or in your mailbox, please specify details in the delivery instructions. Please note, if you elect for your parcel to be left at your premises, we cannot be responsible if the parcel goes missing. If you're not at home, Australia Post will leave a card or if you have a MyPost account via the AusPost app, email, or SMS.
We currently do not offer international shipping.
Deliveries within Australian major cities can arrive within 5 business days from the date of dispatch. Some interstate and rural areas can take up to 10 business days.
For delivery time estimate please refer to the Australia Post Delivery Calculator and reference the Parcel Post Service. Our distribution centre postcode is 3179. Please allow an additional 2 business days for your order to be dispatched.
Please note, during sale periods and peak periods, dispatch of orders and delivery time may be delayed. We aim to process all orders in a timely manner, but we ask for your patience in order processing. If there is a longer than expected wait for your delivery please contact admin@bicyclesuperstore.com.au.
Whilst we make every effort to keep sufficient stock of items listed on our site, occasionally some products may not be available at time of processing. If we are out of stock on an item you have ordered, we will notify you via phone or e-mail.
Free Click & Collect from Store
You can order products on our website and collect them from any Bicycle Superstore Location. Place your order online and select Click and Collect as your shipping method at the chosen pickup location. Depending on our stock on hand at each location and your product selection, you'll be given your estimated pickup time frame.
Smaller items that are in-stock will be ready for collection within 4 business hours from the time of placing your order. Products that need to be transferred from another location or bikes that need to be built may take up to 5 business days to be ready for collection.
We’ll send you an sms when your order’s ready to collect.
To collect your order you must bring your order confirmation email, valid photo ID (driver’s license or passport) and your credit card used for the transaction to the store.
You can check our current stock at each store location by clicking the find in store button on the specific product page.
Please note Giant, Liv & Momentum products are not available for Click and Collect from our Geelong store.
Terms & Conditions
Please note, during sale and peak periods, dispatch of orders and delivery time may be delayed. We aim to process all orders in a timely manner, but we ask for your patience in order processing in peak times. If there is a longer than expected wait for your delivery, please contact webstore@bicyclesuperstore.com.au and one of our customer service team members will assist with your shipping enquiry.
Whilst we make every effort to keep sufficient stock of items listed on our site, occasionally some products may not be available at time of processing.
If you're on a product which is currently sold out you'll see a “notify me when available” button where add to cart would usually be. Select the size and/or colour you're after and hit the notify me when available button, enter your email address and we'll let you know as soon as the item is back in stock.
Returns
In-store Purchases and Click & Collect Orders
For returns & exchanges of purchases made in-store or via Click & Collect please return them to your point of purchase or collection.
Online Purchases
Returns or exchanges will only be accepted for purchases made through www.bicyclesuperstore.com.au. For returns & exchanges of purchases made in-store or via Click & Collect please return them to your point of purchase or collection.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your items must be in their original packaging and condition, unworn, unused and free of any marks or damage and with all original tags attached unless the item is faulty.
We do not accept returns on sale or discounted items unless the item is faulty.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
To request a return or exchange please email webstore@bicyclesuperstore.com.au and include the following information:
· Your original sales order number.
· Which items you wish to return or exchange
· Explain your reason for return & if you require an exchange or a refund.
PLEASE NOTE: Allow 1-2 BUSINESS DAYS to receive request reply.
Returns that have not been authorised will NOT be accepted.
Return shipping must be prepaid and a traceable method to ensure safe and documented delivery. Bicycle Superstore will not be responsible for missing incoming deliveries.
Faulty Items
For all faulty items purchased via www.bicyclesuperstore.com.au please email us at webstore@bicyclesuperstore.com.au to organise warranty on your item.