Avanti Metro-E City 2 2022

About Avanti Metro-E City 2 2022
The Metro-E City range offers the most upright ride position and all the comfort features Avanti could add to a bike - suspension fork to smooth out any bumps, adjustable rise stem so you can raise/lower the handlebar and a quality Selle RoyalGel saddle that's the last word in plushness! With powerful Bosch electric motors providing pedal-assist to 25kph and a full compliment of equipment including fenders, kickstand, rear rack and e-bike battery powered lights, Metros are made for adventure. The super low-step-thru frame with fully integrated battery combine with a handlebar activated dropper seat post, to make mounting and dismounting a breeze.

Features
Bosch's Active Line Plus motor gives pedal-assist up to 25kph to get you riding where you need to be with minimal effort

A long range, fully integrated, 500Wh battery will extend your rambles on the bike path or rail trail further and power you up more hilly terrain for longer

Fully equipped with e-bike powered light, rear rack and full fenders for any weather or light conditions

Adjustable rise stem, ergo grip and a super comfy RoyalGel saddle, make it the most comfortable E-bike in the range

The ultra-low design, combined with a dropper seat post, means you can step on and off the Metro with the greatest of ease

About Avanti
Avanti is a world class bike brand from New Zealand producing bikes for Olympic athletes right through to kids, all built with a strong design ethos. Each Avanti has been designed with the rider in mind, to not only exceed expectations but also deliver the best experience possible on two wheels.

Frame
Frame: AL-6061 Ultra Light butted, super-lowstep frame
Fork: Suntour NEX E-25 HLO, 60mm, 30mm stanchions, tapered steerer, hydraulic lockout

Electronics
E-Drive System: Bosch G3 Active Line Plus
Drive Unit: Bosch G3 Active Line Plus, 50Nm, 250W, 25kph
Battery: Bosch Powertube 500Wh Internal
Display: Bosch Intuvia
Charger: Bosch Std 2A Charger

Components
Handlebar: Zero Alloy Riser, 31.8mm, 15mm degree bend
Stem: Zero 31.8mm Alloy Ahead
Seat Post: Syncros Dropper 31.8mm with internal cable routing
Saddle: Selle Royal Lookin comfort with RoyalGel padding
Headset: Semi Integrated Aheadset
Pedals: Nylon platform with ball bearings

Drivetrain
Rear Derailleur: Shimano Alivio 9sp Shadow
Shifter: Shimano Alivio 9sp
Crankset: ProWheel Alloy 38T
Chainring: 38T
Chain: KMC E-bike chain
Cassette: Shimano HG201-9 Cassette, 9-speed 11-36T
Brake Levers: Shimano MT201 Hydraulic
Brakes: Shimano MT201 Hydraulic Disc, 180 front/160mm rear Cetrelock Rotors

Wheels
Hubs: Shimano TX505 Alloy Centrelock Cassette 32H
Spokes: Stainless Steel with Brass Nipples
Rims: Alex TD26 Alloy 32H
Tyres: Kenda Small Block 8 29 x 1.75 with AV tube and K-Shield

Other
Lights: Front and Rear powered by E-bike battery
Rack & Fender: Custom rear rack with full integrated fenders
Rack: Custom alloy
Extras: Rack, Fender, Kickstand, lights

All specifications subject to change without notice.

Shipping & Delivery

Please note we are unable to ship selected bike brands, we are currently only able to ship Jamis, Eastern, Cruzee, Globber & Torker bikes. We do however offer Click and Collect from your local Bicycle Superstore.

Shipping
Shipped orders will be dispatched within five business days for direct to door orders excluding orders with stock located at Warehouse 2 which will dispatch within seven business days. We charge a flat shipping rate of $9.95 AUD Australia wide ($14.95 AUD to Western Australia) for all orders (excluding bikes and bulky good items), via Australia Post and TNT. Please note that ‘bulky good’ items will incur an additional shipping fee, this includes indoor trainers, bike trailers, car racks, roof racks, child seats and some scooters. Please see the specific product page for more details.

All orders will be provided with a tracking number once your order is dispatched. Please note a signature is required upon delivery so please ensure you provide an address where someone is there to sign. If you would like to authorise for your order to be left at your door or in your mailbox, please specify details in the delivery instructions. Please note, if you elect for your parcel to be left at your premises, we cannot be responsible if the parcel goes missing. If you're not at home, Australia Post will leave a card or if you have a MyPost account via the AusPost app, email, or SMS.

We currently do not offer international shipping.

Deliveries within Australian major cities can arrive within 5 business days from the date of dispatch. Some interstate and rural areas can take up to 10 business days.

For delivery time estimate please refer to the Australia Post Delivery Calculator and reference the Parcel Post Service. Our distribution centre postcode is 3179. Please allow an additional 2 business days for your order to be dispatched.

Please note, during sale periods and peak periods, dispatch of orders and delivery time may be delayed. We aim to process all orders in a timely manner, but we ask for your patience in order processing. If there is a longer than expected wait for your delivery please contact admin@bicyclesuperstore.com.au.

Whilst we make every effort to keep sufficient stock of items listed on our site, occasionally some products may not be available at time of processing. If we are out of stock on an item you have ordered, we will notify you via phone or e-mail.

Free Click & Collect from Store
You can order products on our website and collect them from any Bicycle Superstore Location. Place your order online and select Click and Collect as your shipping method at the chosen pickup location. Depending on our stock on hand at each location and your product selection, you'll be given your estimated pickup time frame.

Smaller items that are in-stock will be ready for collection within 4 business hours from the time of placing your order. Products that need to be transferred from another location or bikes that need to be built may take up to 5 business days to be ready for collection.

We’ll send you an sms when your order’s ready to collect.

To collect your order you must bring your order confirmation email, valid photo ID (driver’s license or passport) and your credit card used for the transaction to the store.

You can check our current stock at each store location by clicking the find in store button on the specific product page.

Please note Giant, Liv & Momentum products are not available for Click and Collect from our Geelong store.

Terms & Conditions

Please note, during sale and peak periods, dispatch of orders and delivery time may be delayed. We aim to process all orders in a timely manner, but we ask for your patience in order processing in peak times. If there is a longer than expected wait for your delivery, please contact webstore@bicyclesuperstore.com.au and one of our customer service team members will assist with your shipping enquiry.

Whilst we make every effort to keep sufficient stock of items listed on our site, occasionally some products may not be available at time of processing.

If you're on a product which is currently sold out you'll see a “notify me when available” button where add to cart would usually be. Select the size and/or colour you're after and hit the notify me when available button, enter your email address and we'll let you know as soon as the item is back in stock.

Returns

In-store Purchases and Click & Collect Orders

For returns & exchanges of purchases made in-store or via Click & Collect please return them to your point of purchase or collection.

Online Purchases

Returns or exchanges will only be accepted for purchases made through www.bicyclesuperstore.com.au. For returns & exchanges of purchases made in-store or via Click & Collect please return them to your point of purchase or collection.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your items must be in their original packaging and condition, unworn, unused and free of any marks or damage and with all original tags attached unless the item is faulty.

We do not accept returns on sale or discounted items unless the item is faulty.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

To request a return or exchange please email webstore@bicyclesuperstore.com.au and include the following information:

·     Your original sales order number.

·     Which items you wish to return or exchange

·     Explain your reason for return & if you require an exchange or a refund.

PLEASE NOTE: Allow 1-2 BUSINESS DAYS to receive request reply.

Returns that have not been authorised will NOT be accepted.

Return shipping must be prepaid and a traceable method to ensure safe and documented delivery. Bicycle Superstore will not be responsible for missing incoming deliveries.

Faulty Items

For all faulty items purchased via www.bicyclesuperstore.com.au please email us at webstore@bicyclesuperstore.com.au to organise warranty on your item.