Giant Reign E+ 3 2023

About Giant Reign E+ 3 2023
Every trail, every steep climb, every thrilling descent. Tested and developed by Giant’s E-bike enduro pros, this proven trail ripper gives you the power to enjoy the best parts of the ride again and again.

A 29-inch front wheel and 27.5-inch rear wheel work together to offer superior handling and agility on technical terrain. The updated frameset features new geometry with a shorter rear end and longer reach. Control units include RideControl Go, which is integrated into the top tube, and RideControl Ergo 3, attached to the handlebar near the grip. A flip chip feature lets you adjust frame geometry for riding style and terrain.

Key Performance Factors
Trail technology: Proven Maestro rear suspension (160mm) and a powerful but compact SyncDrive Pro motor technology boost your capabilities on steep climbs and rugged descents. Updated geometry with a shorter rear end and longer reach allow superior handling and agility on technical terrain.

Total control: RideControl Ergo 3 offers integrated, userfriendly button controls that are easy to use. The Giant E-bike App gives you tuning options and E-bike specific fitness tracking.

Long-lasting power: Climb steep mountains and enjoy fun descents all day long with the new downtube-integrated EnergyPak featuring 800Wh of capacity

Frame Geometry (units in mm unless otherwise indicated)

Low/High geometry relates to mountain bikes with the new two-position adjustable Advanced Forged Composite 'flip-chip' allowing riders to adjust frame geometry for their riding style and terrain. Bikes with this feature will come stock in the low position.

About Giant
Founded in 1972 by craftsmen and engineers with one goal: to create a better cycling experience for people around the world by following their three guiding principles: craftsmanship, innovation and inspiration. Giant are a market leader in the bicycle industry, using their innovative manufacturing capabilities to produce quality, lightweight products at an affordable price. They are recognised as the world’s largest bicycle manufacturer.

Frame
Frame: ALUXX SL-grade Aluminium, Advanced Forged Composite Upper Rocker, 160mm Maestro suspension system, flip chip, 12x148mm thru-axle
Fork: RockShox Domain R 29er, 170mm travel, 15x110 Boost, Maxle Stealth, E-bike Approved
Shock: Fox Float DPS Performance, EVOL Large Volume sleeve, 2-position lever, custom tuned

Electronics
Motor: SyncDrive Pro, 85Nm, powered by Yamaha
Battery: EnergyPak Smart 800Wh EnergyPak Plus range extender compatible
Controls: RideControl Ergo 3, grip integrated
Display: RideControl GO, frame integrated LED displayANT+ Wireless display compatible
Charger: EnergyPak 6A smart charger

Components
Handlebar: Giant Contact Trail, 35mm
Grips: Giant Tactal Pro-E, single lock-on
Stem: Giant Contact SL 35mm
Seat Post: Giant Contact Switch dropper, remote
Saddle: Giant Romero Trail
Pedals: Platform

Drivetrain
Shifters: Shimano Deore
Front Derailleur: MRP 1X HD2 custom co-moulded chain guide
Rear Derailleur: Shimano Deore 12-speed
Brakes: Shimano Deore BR-M420, 4-piston, hydraulic disc, [F] 203mm, [R] 203mm
Brake Levers: Shimano Deore, I-spec EV
Cassette: Shimano Deore CS-M6100-12, 10-51T, 12-speed
Chain: KMC e.12 Turbo, EcoProteq, e-bike optimised
Crankset: Praxis Wave™ 36T Cold Forged 4130 premium steel Praxis e-Cadet+ custom forged crankarm set

Wheels
Rims: Giant AM 29"[F] 27.5"[R], Tubeless ready
Hubs: Shimano MT410 Boost, Center-Lock
Spokes: Sapim E-Lite [R] Race [F], e-bike optimised
Tyres: Maxxis Minion DHF 29x2.6"foldable, Tubeless, EXO+, 3C MaxxTerra [F] Maxxis High Roller II 27.5x2.5"foldable, Tubeless, DoubleDown, 3C MaxxTerra Compound [R]

Other
Lock: Torx 25 Battery Lock with built-in Torque limiter
Extras: Tubeless kit (liquid, valves, levers)

All specifications subject to change without notice.

Shipping & Delivery

Please note we are unable to ship selected bike brands, we are currently only able to ship Jamis, Eastern, Cruzee, Globber & Torker bikes. We do however offer Click and Collect from your local Bicycle Superstore.

Shipping
Shipped orders will be dispatched within five business days for direct to door orders excluding orders with stock located at Warehouse 2 which will dispatch within seven business days. We charge a flat shipping rate of $9.95 AUD Australia wide ($14.95 AUD to Western Australia) for all orders (excluding bikes and bulky good items), via Australia Post and TNT. Please note that ‘bulky good’ items will incur an additional shipping fee, this includes indoor trainers, bike trailers, car racks, roof racks, child seats and some scooters. Please see the specific product page for more details.

All orders will be provided with a tracking number once your order is dispatched. Please note a signature is required upon delivery so please ensure you provide an address where someone is there to sign. If you would like to authorise for your order to be left at your door or in your mailbox, please specify details in the delivery instructions. Please note, if you elect for your parcel to be left at your premises, we cannot be responsible if the parcel goes missing. If you're not at home, Australia Post will leave a card or if you have a MyPost account via the AusPost app, email, or SMS.

We currently do not offer international shipping.

Deliveries within Australian major cities can arrive within 5 business days from the date of dispatch. Some interstate and rural areas can take up to 10 business days.

For delivery time estimate please refer to the Australia Post Delivery Calculator and reference the Parcel Post Service. Our distribution centre postcode is 3179. Please allow an additional 2 business days for your order to be dispatched.

Please note, during sale periods and peak periods, dispatch of orders and delivery time may be delayed. We aim to process all orders in a timely manner, but we ask for your patience in order processing. If there is a longer than expected wait for your delivery please contact admin@bicyclesuperstore.com.au.

Whilst we make every effort to keep sufficient stock of items listed on our site, occasionally some products may not be available at time of processing. If we are out of stock on an item you have ordered, we will notify you via phone or e-mail.

Free Click & Collect from Store
You can order products on our website and collect them from any Bicycle Superstore Location. Place your order online and select Click and Collect as your shipping method at the chosen pickup location. Depending on our stock on hand at each location and your product selection, you'll be given your estimated pickup time frame.

Smaller items that are in-stock will be ready for collection within 4 business hours from the time of placing your order. Products that need to be transferred from another location or bikes that need to be built may take up to 5 business days to be ready for collection.

We’ll send you an sms when your order’s ready to collect.

To collect your order you must bring your order confirmation email, valid photo ID (driver’s license or passport) and your credit card used for the transaction to the store.

You can check our current stock at each store location by clicking the find in store button on the specific product page.

Please note Giant, Liv & Momentum products are not available for Click and Collect from our Geelong store.

Terms & Conditions

Please note, during sale and peak periods, dispatch of orders and delivery time may be delayed. We aim to process all orders in a timely manner, but we ask for your patience in order processing in peak times. If there is a longer than expected wait for your delivery, please contact webstore@bicyclesuperstore.com.au and one of our customer service team members will assist with your shipping enquiry.

Whilst we make every effort to keep sufficient stock of items listed on our site, occasionally some products may not be available at time of processing.

If you're on a product which is currently sold out you'll see a “notify me when available” button where add to cart would usually be. Select the size and/or colour you're after and hit the notify me when available button, enter your email address and we'll let you know as soon as the item is back in stock.

Returns

In-store Purchases and Click & Collect Orders

For returns & exchanges of purchases made in-store or via Click & Collect please return them to your point of purchase or collection.

Online Purchases

Returns or exchanges will only be accepted for purchases made through www.bicyclesuperstore.com.au. For returns & exchanges of purchases made in-store or via Click & Collect please return them to your point of purchase or collection.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your items must be in their original packaging and condition, unworn, unused and free of any marks or damage and with all original tags attached unless the item is faulty.

We do not accept returns on sale or discounted items unless the item is faulty.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

To request a return or exchange please email webstore@bicyclesuperstore.com.au and include the following information:

·     Your original sales order number.

·     Which items you wish to return or exchange

·     Explain your reason for return & if you require an exchange or a refund.

PLEASE NOTE: Allow 1-2 BUSINESS DAYS to receive request reply.

Returns that have not been authorised will NOT be accepted.

Return shipping must be prepaid and a traceable method to ensure safe and documented delivery. Bicycle Superstore will not be responsible for missing incoming deliveries.

Faulty Items

For all faulty items purchased via www.bicyclesuperstore.com.au please email us at webstore@bicyclesuperstore.com.au to organise warranty on your item.